PRIVACY
POLICY
Effective: 13th August 2025
Updated: 29th September 2025
INTRODUCTION
Welcome to Flexion ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our AI-powered exercise form analysis application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Flexion (the "Service").
Contact Information:
Email: flexion.ai.app@gmail.com
INFORMATION WE COLLECT
Personal Information
- Account Information: Name, email address, age, and authentication data from Apple ID or Google account
- Profile Data: Height, weight, fitness level, primary goals, and date of birth for personalized form analysis
Media Content
- Workout Videos: Videos you record or select from your photo library for AI form analysis
- Audio: Audio recordings accompanying workout videos when microphone permission is granted
Technical Information
- Device Information: Device type, operating system, app version, device identifiers
- Usage Data: App interaction patterns, feature usage, crash logs, and performance metrics
- Network Data: IP address, connection type, and general location (country/region level)
AI Analysis Data
- Form Analysis: Computer vision processing results of your workout videos
- Coaching Interactions: Conversations with our AI coach feature for personalized feedback
HOW WE USE YOUR INFORMATION
Primary Uses
- AI Form Analysis: Analyze your workout videos to provide form feedback and improvement suggestions
- Personalized Coaching: Deliver customized form analysis and coaching advice based on your profile
- App Functionality: Maintain your account, sync data, and provide core app features
- Usage Tracking: Monitor monthly usage limits (5 form check analyses per month)
Secondary Uses
- Service Improvement: Analyze usage patterns to enhance app features and user experience
- Support: Respond to your inquiries and provide technical assistance
- Safety: Detect and prevent fraud, abuse, and technical issues
HOW WE SHARE YOUR INFORMATION
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.
We may share information with:
Service Providers:
- Supabase: Database hosting and user authentication
- OpenAI: AI-powered form analysis and coaching features (videos processed securely)
- Apple/Google: Authentication services when you sign in with Apple ID or Google account
Legal Requirements:
- When required by law, court order, or government request
- To protect our rights, safety, or property
- In connection with legal proceedings
Business Transfers:
- In the event of a merger, sale, or transfer of our business assets
DATA STORAGE AND SECURITY
Storage
- Your data is stored on secure servers provided by Supabase
- Workout videos are processed for AI analysis and then deleted from our servers within 24 hours
- Personal data is retained as long as your account is active
Security Measures
- End-to-end encryption for data transmission
- Secure authentication protocols
- Regular security audits and updates
- Access controls limiting employee data access
YOUR RIGHTS AND CHOICES
Account Control
- Access: View and download your personal data
- Correction: Update inaccurate information
- Deletion: Delete your account and associated data
- Portability: Export your form analysis data
Privacy Settings
- Camera/Photo Library: Control video recording and media access
- Microphone: Manage audio recording permissions
- Notifications: Opt out of non-essential communications
Regional Rights
For EU/UK Users (GDPR):
- Right to object to processing
- Right to restrict processing
- Right to lodge complaints with supervisory authorities
For California Users (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we do not sell data)
CHILDREN'S PRIVACY
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Fitness Safety Notice: While users 13+ may use our app, we recommend parental guidance for minors engaging in fitness activities.
INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Other legally compliant transfer mechanisms
COOKIES AND TRACKING
We use minimal tracking technologies:
- Essential Cookies: Required for app functionality
- Analytics: Anonymous usage statistics to improve our service
- No Advertising Tracking: We do not use tracking for advertising purposes
THIRD-PARTY LINKS
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending an email notification
- Displaying a prominent notice in the app
Continued use of the Service after changes indicates acceptance of the updated policy.
DATA RETENTION
- Account Data: Retained while your account is active
- Workout Videos: Processed and deleted within 24 hours
- Form Analysis History: Retained for progress tracking until account deletion
- Chat Data: Stored for service improvement and support
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: flexion.ai.app@gmail.com
Subject Line: Privacy Inquiry - Flexion App
For privacy-related requests (access, deletion, correction), please include:
- Your registered email address
- Specific request details
- Any relevant account information
We will respond to privacy requests within 30 days (or as required by applicable law).
This Privacy Policy is effective as of 13th August 2025 and was last updated on 29th September 2025.